Shipping policy

Sober Outdoors Shipping Policy

Effective Date: March 15, 2026

At Sober Outdoors, we are committed to getting your order to you as quickly and reliably as possible. While we strive to deliver every order promptly, please note that we cannot guarantee delivery dates or times, but we will always make every reasonable effort to ensure your package arrives safely and as quickly as possible.

1. Shipping Methods and Costs

Shipping costs are calculated based on the weight of your order, destination, and the selected shipping method at checkout.
We use trusted carriers to handle our shipments and offer a variety of shipping options, including standard and expedited delivery.
All shipping costs, including applicable taxes and fees, are displayed at checkout before you complete your purchase.

2. Processing Time

Orders are typically processed within 1–3 business days after receipt of payment.
During high-demand periods or for custom/limited items, processing times may be longer. You will be notified if there is a significant delay.

3. Delivery Timeframes

Estimated delivery times are provided for your convenience and cannot be guaranteed.
Delays may occur due to circumstances beyond our control, including carrier delays, weather, natural disasters, or customs inspections for international shipments.
We promise to do our absolute best to get your order to you as quickly as possible.

4. International Shipping

International orders may be subject to customs duties, import taxes, and other fees, which are the responsibility of the Buyer.
Delivery times for international shipments are estimates and may vary depending on local customs processing and carrier availability.

5. Tracking Your Order

Once your order ships, you will receive a shipping confirmation with a tracking number.
You can track your package through the carrier’s website to see the latest updates.
Please note that tracking updates may sometimes be delayed due to carrier processing times.

6. Lost or Damaged Packages

Sober Outdoors is not responsible for packages lost or damaged in transit once handed to the carrier.
If your package is lost or arrives damaged, please contact us immediately at contact@soberoutdoors.org, and we will assist in filing a claim with the carrier and exploring replacement options.

7. Shipping Address

Buyers are responsible for providing accurate shipping information.
We are not liable for delays or misdeliveries caused by incorrect or incomplete addresses.
If you need to change your shipping address after placing an order, contact us as soon as possible at contact@soberoutdoors.org.